Privacy policy

Privacy policy

Last updated: 15 November 2026 (Europe/London).

This policy explains how the SashCrew website collects and uses personal information. SashCrew is a planned subscription app for window and door installation companies. The app itself is not available yet. This policy covers this website and the “register your interest” form only. When the app launches, this page will be updated before anyone is asked to create an account or store job data.

Who is responsible

This website is operated by Matty Farrell, trading as SashCrew, in the United Kingdom. For privacy questions, or to ask for a copy or deletion of your details, email [email protected].

What we collect

If you use the interest form, we collect:

We do not ask for a password, payment details or job information on this website. We do not use advertising cookies or analytics tools on this site. The site may keep a short technical record of visits (for example an IP address in a server log) so we can keep the service working and deal with abuse.

Why we use it

We use the interest-form details only to contact you about SashCrew, for example to say when it is ready, share launch information, or answer a question you have raised. The legal basis is your consent, which you give by sending the form. You can withdraw that consent at any time by emailing the address above.

Where it is stored and who we share it with

Entries are stored on a private server in the United Kingdom. We do not sell your details, and we do not share them with other companies for their marketing. We may use a trusted email provider to write back to you. We would only share information if the law required it.

How long we keep it

We keep interest-form entries until we have contacted you about the launch, and for a short time after that so we can deal with follow-up questions, or until you ask us to delete them, whichever comes first. We will not keep them longer than two years without asking you again. Server logs are kept only as long as needed for security and operation of the site.

Your rights

Under UK GDPR you can ask for a copy of the information we hold about you, ask us to correct it, delete it, or restrict or object to our use of it, and you can withdraw consent. To do any of these, email [email protected]. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Children

This website is for businesses. It is not aimed at children, and we do not knowingly collect information from anyone under 16.

The SashCrew app

The mobile and web app is not available yet. When it is, companies will have their own private workspace. That product will have its own signup, and this policy will be updated to explain what job, photo and account data is stored, how long it is kept, and how it is protected, before anyone is asked to use it.

Changes

If we change this policy, we will update this page and the date at the top. If the change is significant, we will also say so on the website.

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